Returns & Exchanges
At Physicians Formula, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer returns on products purchased through our website within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Print Your Label
Once your return request is approved, download and print the prepaid shipping label provided via email.
Pack Your Items
Securely pack the products in their original packaging, ensuring all components are included, and attach the shipping label to the outside of the box.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing